1. What Information We Collect
When you submit our billable contact form (paid estimates, inspections, or consultations), we collect:
- Name, email, phone number, project address
- Roof details (size, current condition)
- Payment information via secure third-party processor (Stripe, Square, etc.)
We also automatically collect your IP address and browser type for security and spam prevention.
2. How We Use Your Information
- To respond to your roofing inquiries
- To process payments for billable services (e.g., paid roof inspection or quote)
- To send you text message updates (appointment reminders, invoices) – standard message rates may apply
- To email you regarding your project or receipts
3. Text Messaging (SMS)
By providing your phone number, you consent to receive transactional texts related to your billable request (e.g., “Your estimate is ready” or “Payment received”).
Opt out anytime by replying STOP. We do not text for marketing unless you separately opt in.
4. Email Communications
We send emails about your billable project and invoices. Occasional service-related emails are allowed under CAN-SPAM. You can unsubscribe from promotional emails, but transactional emails (invoices, appointment confirmations) will continue while you have an active business relationship with us.
5. When We Share Your Information
We share data only with:
- Payment processors (to charge your card)
- Text/email platforms (e.g., Twilio, Mailchimp – they are contractually bound to protect your data)
- Legal authorities if required by Indiana or federal law
We never sell your phone number or email to third parties.
6. Data Security & Indiana Breach Notification Law
We use SSL encryption and secure servers. If your unencrypted personal information is involved in a data breach, we will notify you and the Indiana Attorney General as required by Indiana Code § 24-4.9.
7. Your Rights (Indiana Residents)
You may:
- Ask what personal data we have about you
- Request correction of errors
- Request deletion of your data (unless we need it for tax or warranty purposes)
Contact us using the information below. We will respond within 45 days as required by Indiana law.
8. Children Under 18
Our services are for roofing contractors and property owners. We do not knowingly collect data from minors.
9. Changes to This Policy
We will post updates on this page. Material changes will be noted on our website.
10. Contact Information (Indiana)
